shipping,
returns
&

refunds
 

Shipping Policy

 

Shipment processing time

 

  • All orders are processed within 2-3 Working Days. 

  • We ship all orders from Tuesday - Saturday. 

  • No shipments are booked on Sundays and Mondays or any other national / regional holidays.

 

Shipping rates and delivery estimates

Shipping rates are calculated automatically when you order. In case you wish to buy in bulk and want shipping by Sea or Air Cargo, kindly contact us on registered email id.

 

Shipment method            Estimated delivery time         Shipment cost

Domestic Economy             7- 15 business days             As per order

 

International Economy        30 - 45 business days        As per order

 

International Express            4 - 7 business days           As per order

 

*Delivery estimates can vary depending on natural conditions/weather, shipping location, etc

If no one is available to take delivery then its customers responsibility to collect it or request redelivery from the nearest office.


 

Shipment to P.O. boxes or APO/FPO addresses

We do not ship to PO Boxes or APO/FPO. Any such orders will be automatically cancelled and money will be refunded to source.

 

Shipment confirmation and order tracking

Once you have paid for your order , you will get regular updates regarding status of your order and tracking details once its shipped.

 

Customs, duties, and taxes

For Domestic Customers - We do not charge GST / VAT Separately, it's already included in product price. However we mention it separately on the final invoice.

 

Damages

Kumar Auto Spares is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

 

International Shipping Policy

Any import tax or customs charges or vat or gst levied by the destination country on delivery will have to be borne by the buyer. We will not be held accountable for it. Any returns arising due to that will not be accepted.

Return and Refund Policy

 

Thank you for shopping at www.kumarautospares.com operated by Kumar Auto Spares

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and 

The following terms are applicable for any products that You purchased with Us.

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

 

Definitions

For the purposes of this Return and Refund Policy:

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to www.kumarautosparescom

  • Service refers to the Website.

  • Website refers to www.kumarautospares.com, accessible from www.kumarautospares.com

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days

  • The Goods are in the original packaging

  • The Goods should be unused condition

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.

  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

 

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

 

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

original sending address

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and track able mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us: